An analysis of malware warnings from three of the most popular browsers reveals that a confusing UI can actually put users in danger
Obscuring key user account utilities like “delete account” or “unsubscribe” leads to needless user frustration and consumer ill-will
How a poorly-designed call-to-action can create a confusing user experience
The UX differences between websites and web software applications Source: User Interface Engineering URL: http://www.uie.com/brainsparks/2010/11/17/uietips-5-usability-challenges-web-based-applications/ Post Date: Nov 17, 2010 “UI Tips: Five Usability Challenges.
How to use web analytics to improve user experience.
Methods to increase conversion rate by improving the user experience with long web forms