User experience is a major factor in word-of-mouth advertising and can have strong positive or adverse affects Source: goodexperience.com URL: http://goodexperience.com/2010/07/how-customer-experien.php Post Date: Jul 28,.
A great summary of why user experience is a cornerstone of any successful web strategy
The effect of corporate culture on the products the company develops
Good UX can be a great trigger for positive social marketing
A great infographic of Facebook Privacy Settings